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Palm Beach - Excel Hotels & Resorts, Playa de las Americas (Tenerife)

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From132US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Avda. V Centenario, Adeje, Es, Playa de las Americas (Tenerife), Spain, 38660

Palm Beach - Excel Hotels & Resorts is situated directly in front of Playa de Troya, offering stunning views of the ocean and the island of Tenerife. This resort combines comfort and style in an idyllic beachfront location, ensuring a memorable stay for both couples and families. With its well-designed accommodations and extensive amenities, it provides a unique experience in the vibrant Playa de Las Américas area.

Location

Located in a vibrant area of Playa de Las Américas, the resort is just 50 meters from Troya Beach and in close proximity to various shopping centres, bars, and restaurants. Transportation options include easy access to bus lines and a short taxi ride from nearby landmarks, ensuring that the resort is well-connected to attractions like Aqualand and Siam Park.

Rooms

The resort features a range of apartments, including studios, 1-bedroom, and 2-bedroom options, catering to couples, groups, and families. All units are equipped with a kitchen, fridge, microwave, kettle, TV, complete bathroom with hairdryer, safe and a furnished terrace. Ocean and pool views are available, enhancing the bright and airy atmosphere.

Eat & Drink

Guests at the resort can enjoy a variety of dining options, including the Ucanca buffet restaurant, which serves breakfast and dinner. The dining experience features daily specials prepared by chefs and show cooking for added excitement. Other options include the Snack Bar by the pool, offering refreshing drinks and light meals.

Leisure & Business

The resort boasts several leisure options, including two swimming pools, one designed specifically for children, a fitness centre, and a children's club. Guests can relax by the outdoor pool and enjoy the nearby sandy beach, or partake in entertainment activities offered throughout the year. Additionally, a small Beauty and Wellness Centre provides a range of relaxing treatments.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Sea View
Max:
2 persons
44 m² 
Bed options:
2 Single beds
Sea view
Shower
Coffee machine
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Studio
Max:
2 persons
44 m² 
Bed options:
2 Single beds
Pool view
Shower
Coffee machine
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One-Bedroom Apartment
Max:
2 persons
49 m² 
Bed options:
2 Single beds
Pool view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Centre
Playa de las Americas (Tenerife)600 m
Airports
Tenerife Sur (TFS) 17.2 km
Tenerife Norte (TFN) 80.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course
  • Billiard tables

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Children's pool
  • Game room

Spa & Leisure

  • Plunge pool
  • Heated swimming pool
  • Beach access
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

Avda. V Centenario, Adeje, Es, Playa de las Americas (Tenerife), Spain, 38660
Map view
street view
Avda. V Centenario, Adeje, Es, Playa de las Americas (Tenerife), Spain, 38660
Nearby
Calle San
Escape Rooms Island Phobia Tenerife
340 m
Paseo Cándido García San Juan
Casino Playa de las Americas
540 m
Market
Fruteria Los Agaves
470 m
38660 Costa Adeje
Playa de El Bobo
550 m
Av. Quinto Centenario
El Teide
530 m
Beach
Playa de Troya
550 m
Restaurants
Bora Bora
550 m
Avenida Rafael Puig Lluvina Urbanizacion Americas
The Hole in the Wall
400 m
Calle Luis Diaz de Losada
Marco Polo
560 m
Avenida Rafael Puig Lluvinia
San Jose Restaurante
300 m
Avda Quinto Centenario El Surf 9
Heads & Tails British Sports & Entertainment Bar
440 m
Av. Rafael Puig Lluvina
Barbarians Steak House
560 m
Avda Rafael Puud Lluvinia C.C. Bora Bora
The Escape
350 m
Av Rafael Puig Luvina C/C Las Veronicas 3
Los Fogones
530 m
Centro Comercial Bora Bora Adeje
Restaurante Hong Kong Happy Court
350 m
Av. Noelia Afonso Cabrera 6 Playa Las Americas
Restaurante Oriental Merlion
610 m
AV.RAFAEL Puig Lluvina N.5 Edf. Las Tortugas Local 49-54
Calypso Cafe Bar
470 m
Calle Venezuela Playas de las Americas

Reviews and Ratings

Feedback from previous guests about their experience
72%
liked the resort and would come back again
7.2/10
Very good
Rooms
5.9
Location
9.4
Service
6.8
Dining
6.3
Guest reviews
7.2/10
based on 49 reviews
3.5/5 based on 1499 reviews
8.4
8.4/10 based on 7057 reviews
#40 of 60 hotels in Playa de las Americas based on Tripadvisor
Alfred
United States, January  2025
8.4/10

The hotel has a nice, clean atmosphere with friendly staff who are super helpful, but the rooms need significant upgrades. The location is incredible, right in the heart of everything, making it convenient. The dining experience was decent overall, but there’s definitely room for improvement. Overall, it offers good value for money, considering the amenities available.

Rooms
5.0
The rooms were quite dated and needed a proper clean. They were also too small for our group of six, and the fridge didn't close properly.
Service
8.0
The staff was incredibly friendly and offered great help with booking excursions, which made our stay easier.
Location
10.0
The location was perfect, right in the middle of all the buzzing activity and close to the beach, which we loved.
Dining
7.0
The dining options were good with a lot of variety, though the cleaning staff could have done a better job in our room.
Facilities
8.0
The pool area was nice and well-kept, with plenty of sunbeds available.
Donald
United States, December  2024
5.2/10

I had a mixed experience at this hotel. The location is great, close to the beach and restaurants, but I faced several issues with the rooms and service. While the dining options were decent, the cleanliness and upkeep of the rooms left much to be desired. The hotel has potential but definitely needs some improvements.

Rooms
5.0
Unfortunately, the rooms weren't very clean, and I noticed some maintenance issues with lights and plugs coming off the walls. Additionally, there were loads of tiny flies around, which was quite off-putting. They were also a bit noisy, making it hard to sleep.
Service
5.0
The service could definitely use improvement. There was a delay in checking in because they couldn't find my reservation. Even after getting an upgrade, the room's issues weren't addressed promptly, and it took three days to get a proper solution to some of my concerns.
Location
8.0
The hotel's location is a real highlight; it's next to the beach and plenty of restaurants. However, there was a group that made the atmosphere a bit intimidating. On the plus side, it's far enough from the nightlife to enjoy some peace at night.
Dining
6.0
Dining was decent with a variety of choices available, but it wasn't something I would look forward to repeating.
Facilities
5.0
The facilities offered some nice amenities, but overall they felt somewhat lacking compared to what I expected.
Chris
United States, December  2024
8.0/10

I had a lovely stay overall at this hotel, enjoying the well-equipped kitchen in our room for a great price. The location is just perfect, close to everything we wanted, including the beach and restaurants. However, I found the service at reception a bit cold initially, especially when bringing up minor issues. The dining options could also use some improvement.

Rooms
8.0
The rooms were lovely and had everything I needed, including a well-equipped kitchen, though I did notice that there were no plugs near the bed, only in the kitchen, front room, and bathroom.
Service
6.0
The reception staff provided good service, but it felt a bit cold at first, especially when I had a minor complaint. It could be improved for a more welcoming experience.
Location
10.0
The location was brilliant, making it easy to access the beach and nearby shops, bars, and restaurants. I really enjoyed the pool party on Saturday, one of the trip's highlights.
Dining
7.0
Dining was okay, but I found the breakfast options to be a bit too limited for a hotel of this size.
Facilities
9.0
The facilities were quite nice, particularly the pool area which was enjoyable and well-maintained.
Amelia
United Kingdom, December  2024
7.8/10

I had a pleasant stay overall, with a few highlights like the lovely, clean rooms and the friendly staff who made me feel welcome. The location was fantastic, just a short walk to the beach and local restaurants. However, I did face some issues with the cleanliness of towels and the dining experience could definitely use some improvement in terms of temperature. Still, for the price, it offered decent value for a getaway.

Rooms
8.0
The rooms were lovely and spotlessly clean, though I did notice the bed wasn't made when I first walked in. The shower had great power and plenty of hot water, which I appreciated.
Service
7.0
The staff were incredibly friendly, especially the lady at reception and Pablo, the hotel entertainer. However, I found the concierge service more of a marketing front than truly helpful.
Location
10.0
This hotel is located close to everything! Just a walk away from the beach, beautiful restaurants, and interesting monuments. I couldn't have asked for a better spot.
Dining
5.0
The dining was decent with a good variety, but I found the food wasn't always hot, which was disappointing.
Facilities
6.0
The general facilities are alright, but they seemed a bit dated and not well maintained. Many guests were not treating them properly, which was a bit concerning.
Louis
United States, December  2024
8.2/10

The hotel has an excellent location right in front of the beach and is conveniently close to bars and restaurants. The rooms, however, feel a bit dated and could definitely use a refresh. The staff is friendly and very helpful, making our stay easier. Overall, the value for money is decent, but the dining experience left much to be desired.

Rooms
6.0
The room I stayed in was on the 7th floor and had a nice view of the pool, but it definitely looked much better in photos. The decor felt old and it could use a makeover.
Service
9.0
The service was excellent; the staff was friendly and truly compassionate to our needs. They were always ready to assist with anything we needed.
Location
10.0
The location is perfect, just a minute's walk from the beach, and I loved that it wasn't as noisy as I expected it to be.
Dining
5.0
I didn't find the dining experience to be that great. The options were limited and didn’t feel like they provided good value for money.
Facilities
7.0
While the amenities were adequate, there wasn't anything particularly special about them. They served their purpose, but I expected a little more.
James
United States, December  2024
7.2/10

I had a pleasant stay at the hotel, with its great beach location and lovely staff. The rooms were comfortable, but they felt a bit dated and could use some upgrades. Dining was decent with a good variety, though some aspects didn't impress me. Overall, the hotel offers good value for money, but the service could be a bit better during busy times.

Rooms
7.0
The rooms were a bit dated but very comfortable.
Service
7.0
The staff was lovely, although they struggled during busy check-in and check-out times.
Location
9.0
The hotel is perfectly located right across from the beach and within walking distance to shops and restaurants.
Dining
7.0
Dining had a lot of variety, but there were some dishes that weren't to my liking.
Facilities
6.0
The facilities were decent, but they also seemed like they could use some refreshing.
Tim
United States, November  2024
7.0/10

The hotel has a great location, just a short walk to the beach and various restaurants. The rooms are a bit dated and dark, which detracted from my overall comfort. On the bright side, the staff was super friendly and accommodating, especially for families. While the pool area was nice, the dining experience left something to be desired, particularly the quality of the food and coffee.

Rooms
5.0
The rooms were rather dated and had a dark, uncomfortable feel to them. They could use a renovation to truly enhance the experience.
Service
9.0
The staff was excellent and very understanding, especially with our family's needs. Their kindness really made our stay more enjoyable.
Location
10.0
The location was ideal, within a short walking distance to the beach and many nice restaurants, making it super convenient for dining and activities.
Dining
5.0
The dining experience wasn't great; the food quality was poor, and there often was a long queue, which was frustrating.
Facilities
7.0
The pool area was decent, with plenty of sunbeds available. However, securing a bed in the morning can be a bit chaotic.
Reese
United Kingdom, November  2024
6.4/10

I had a mixed experience at this hotel. On the bright side, the rooms were spacious and clean, with some offering a fantastic view. The location was fantastic, right near the sea front and plenty of restaurants. However, the service could use some improvement, as it was slow at times and a bit rude during check-out. I also found the dining options to be limited, which was a letdown during my stay.

Rooms
7.0
The rooms were quite spacious and clean, though ones near the cleaners' starting area had a fantastic view but were a bit noisy at night due to local bar music.
Service
5.0
The service was helpful most of the time, but it could be slow, and I had an unpleasant experience with a rude staff member during check-out.
Location
9.0
The hotel is ideally located near the sea front, allowing for a lovely walk to the nearby beaches and restaurants. It's also very touristic.
Dining
5.0
I didn’t try much at the hotel restaurant since we often ate outside, but the dining options seemed limited and lacked the necessary number of drink machines for guests.
Facilities
6.0
The facilities were decent overall, but there were not many amenities to keep us entertained.
Samuel
United States, October  2024
7.8/10

I had a mixed experience at the hotel. The location is fantastic, right in the heart of everything and just steps away from the beach. However, the rooms definitely need some updating, especially the bathrooms, and there were some issues with leaking water. On the positive side, the service was excellent, with friendly staff who were attentive and professional. It’s a decent spot, but the facilities could use some improvement.

Rooms
5.0
The rooms were in need of updating and had a puddle of water leaking out of the wall, which worsened when we flushed the toilet. It was disappointing because the rooms could look much better with some care.
Service
9.0
The service was great. The staff was very helpful and professional, which made my stay more enjoyable. They assisted with sorting things out and were always friendly.
Location
10.0
The location was very central, making it convenient to walk to shops, restaurants, and bars. It felt quiet enough while being so close to the action.
Dining
7.0
I didn't use the dining service much, but I found that there weren’t enough drinks machines for the number of guests, which was a bit frustrating. The variety was good, though.
Facilities
6.0
The facilities could use some improvement. While the pool area was nice, there were issues like people losing their spots and needing to rush for sunbeds.
Robert
United States, October  2024
7.4/10

I had a pleasant stay at this hotel. It's in a quiet central location that offers easy access to various attractions. The staff were friendly and helpful, which added to the experience. On the downside, the rooms felt a bit outdated and could definitely use some refurbishing. While the dining was decent, it didn't quite meet my expectations for a four-star hotel.

Rooms
6.0
The rooms were clean but really need a refurbishment as they felt quite dated, with some broken tiles and furniture that required updating.
Service
8.0
The staff was really nice and helpful, always willing to assist with anything we needed, though the reception could feel a bit cold at times.
Location
9.0
The location is perfect, quiet and central, with easy walking distance to restaurants and bars, plus a lovely sea view.
Dining
7.0
The dining experience was good, but I wouldn't say it was four-star quality. The food was alright, and there were some tasty options.
Facilities
7.0
The facilities were decent but could use more modern updates; the pool area was nice.
Leo
United Kingdom, October  2024
6.6/10

The hotel has a fantastic location right next to the beach with easy access to bars and shops. While the entrance looks modern and inviting, the rooms themselves are in desperate need of refurbishment, which is disappointing. The service was a bit cold initially but had its nice moments. Overall, I think there’s great potential here, but they need to invest in improving the rooms and service consistency.

Rooms
5.0
The rooms were not what I expected based on the entrance; they definitely need a makeover to match the modern look of the lobby. At one point, our room even started leaking, which was quite frustrating.
Service
6.0
The service at the reception felt a bit cold at first, especially when I had a complaint. However, I did appreciate the thoughtful amenities like laundry services and welcome drinks.
Location
9.0
The location is ideal, right next to the beach and within walking distance to lively bars and shops. It’s probably the best aspect of the hotel.
Dining
7.0
The dining options were decent, with a variety of choices, but I found the menu repetitive, which became a bit boring over time.
Facilities
7.0
The pool is okay, not outstanding but serviceable, and the hotel included various amenities that enhanced our stay.
Gavin
United Kingdom, October  2024
7.2/10

The hotel had a decent experience overall, but there were some noticeable issues. The rooms, while clean, felt a bit outdated and could definitely use some refurbishment. On the bright side, the staff were incredibly friendly and helpful, making the stay much more enjoyable. The location was great being right by the beach, but a little noisy at times. Overall, it’s a budget-friendly option but with some room for improvement.

Rooms
6.0
The rooms were clean but tired and in need of refurbishment. I appreciated that the bins were emptied daily and the bedding was changed during my week-long stay.
Service
8.0
I found the staff to be really nice and always willing to help out, which made a big difference. They were compassionate and attentive, especially during a couple of issues I had.
Location
9.0
The location was perfect for me, right in front of the beach and close to everything. It was a nice balance of being central yet not too noisy.
Dining
6.0
While the dining options could get a bit repetitive, the pancakes were definitely a highlight. Some drinks from the machine were not great, which was a letdown.
Facilities
7.0
The facilities were decent but I felt they were a bit basic and could use some upgrades to enhance the experience.
Daniel
United Kingdom, October  2024
8.0/10

The hotel is situated in a prime location, just a stone's throw from the beach and with plenty of dining options nearby. I found the rooms to be spacious and generally well-equipped, though they were showing signs of wear and could really benefit from a renovation. The service was a bit hit or miss; some staff were friendly while others seemed robotic and unhelpful. Overall, it offered decent value for money, but the outdated rooms might deter some guests.

Rooms
6.0
The rooms were spacious and had most things I needed, but they definitely felt outdated and in need of renovation.
Service
5.0
While some staff were very friendly, others felt a bit robotic and lacked empathy in their responses.
Location
9.0
The hotel boasts a fantastic location near the beach and a variety of restaurants. It's just a 10-minute walk to the bus station too.
Dining
7.0
Dining was decent, with a good selection of meat and fish options, but the breakfast setup could use improvement.
Facilities
6.0
The facilities were okay, but nothing stood out as exceptional during my stay.
Andrew
United Kingdom, October  2024
6.8/10

The hotel is located in a perfect spot right across from the beach, which is fantastic for younger people looking for fun. I had a room on the 11th floor with a lovely ocean view, but it definitely needs an update as it felt dated and not as clean as I wanted. The service at the front desk could be improved, especially when addressing complaints. Overall, it's a great value for money for the location, but the rooms could really use some attention.

Rooms
5.0
My room on the 11th floor offered a lovely ocean view, but it felt very old and not as clean as I'd hoped.
Service
6.0
The reception staff was somewhat cold, especially when dealing with complaints, which was disappointing.
Location
10.0
The hotel's location is perfect, just a quick walk across the road to the beach and surrounded by shops and restaurants.
Dining
7.0
Dining was convenient and decent, though it could improve in terms of variety.
Facilities
6.0
The facilities are alright, but nothing special and could benefit from some upgrades.
Molly
United Kingdom, October  2024
7.0/10

I had a great stay overall. The hotel offers spacious rooms with a lovely sea view, and the location is perfect—central and quiet with easy access to transportation. The staff was friendly and accommodating, although my check-in was delayed due to a mix-up with my reservation. Dining was decent, with fresh pancakes available, but breakfast could use some variety. The hotel needs some renovation, particularly in the dining area and the bathrooms, which is a bit of a downside.

Rooms
7.0
The rooms were spacious and had a great sea view, though they could definitely use a renovation.
Service
6.0
Upon arrival, there was a delay during check-in because they couldn't find my reservation. However, the staff was nice and accommodating during my stay.
Location
9.0
The location is perfect—quiet and centrally located, with easy access to various attractions and a bus stop to the airport just nearby.
Dining
7.0
Breakfast was enjoyable, especially the unlimited fresh pancakes, but it could use a bit more variety.
Facilities
6.0
The facilities are decent, but the dining area could definitely use some refurbishment to improve the overall experience.
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Rooms and Guests2 Guests, 1 Room